ROCC Film

Product video for PYUR The app that talks to you.

PYUR launched a service app that lets customers solve most problems themselves. To make it instantly clear how it works, we gave it a voice: it narrates the film itself, like KITT in Knight Rider.

Product Videos App Launch · 1:51 min 2018

Hold music is a thing of the past.

Anyone who wanted to change their address at PYUR used to end up in support. That costs time on both sides. The new meinPŸUR app was designed to solve exactly that: view invoices, change bank details, report a move, issue a SEPA mandate digitally.

The film had two jobs at once. Internally, get their own people excited about the app; externally, show customers what's in it for them. ROCC Film produced it with agency Foundry, from concept to post-production.

The meinPŸUR app with help center and outage reporting on a smartphone.
Split screen with five employees speaking the closing line together. Woman walks through the city with coffee, handling the service on the go.

„The best explanation is the one people actually want to hear. That's why the app plays the lead role at PYUR.“

Christian Martin Schäfer

Christian Martin Schäfer

Founder & Director · ROCC Film

Why the app got the leading role.

The idea came from the movies: KITT, the talking car from Knight Rider. If an app is meant to become a companion, it should also sound like one. So in the film, it introduces itself and guides you through its own features.

Then there are the people who built it. Not testimonials, but the developers themselves: one week of design sprint, already in development the following week, customers brought in-house to test. We deliberately kept the messy, unpolished moments from the office too. A glossy finish would have cost the story its credibility.

In the end, all the threads come together: in a split screen, everyone says one sentence together. Anything else wouldn't be PYUR.

„Anything else wouldn't be PYUR.“

Seen in the product video.

The app introduces itself and shows what it can do: view invoices, update bank details and address, check availability before a move, issue a SEPA mandate digitally. In between, the people who built it have their say.

The App in Hand: Service on the Go

01 · The app in hand: service on the go

Report a move in three steps

02 · Reporting a move in three steps

Done quickly, between two appointments

03 · Handled quickly between two appointments

The developers speak for themselves

04 · The developers speak for themselves

What ROCC Film took on for PYUR.

From the idea of the talking app to the finished film.

01 Concept with the app as narrator
02 Interviews with the development team
03 Casting and B-roll with the user
04 Directing and camera
05 Editing, color grading, and split-screen finale
06 Collaboration with agency Foundry
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roccfilm.de · Portfolio · Product video PYUR Published · Updated